Policies & procedures

The purpose of these policies is to ensure the children’s safety at all times. Parents are asked to adhere to our policy & procedures:

• Parents and carers will be asked to ensure that all the safety gates are locked when entering and leaving the area.
  
• Non frequent visitors are met by our Security and Administration staff at the entrance.
  
• Kindly let us know if any of your details change, especially your mobile or landline numbers.
  
• For the Absences: there is no refund for any absences due to illness, Family Vacation, school Holidays and Islamic holidays during term time.
  
• Communication books: to help the communication between parents and the Nursery, we will be sending home a communication book daily. It will let you know how your child’s day went at Nursery as well as letting you know what she/he ate, Diaper/Potty Times… Please check this book daily in case there is an important message from the Teaher. Please use the communication book to inform us of any issues you may have. Kindly take care not to lose this book as you will be charged a small fee for a replacement book.
  

• Water bottle.
  
• Sun Hat/ Sun cream for outside time. We recommend that you apply Sun cream to your child before coming to Nursery as their outdoor time is usually just after they arrive.
  
• Nappies/ Wet wipes/ Nappy Cream ( if your child needs these items.)
  
• A clean set of clothes in the event of messy accidents ( including underwear and socks.)
  

Please make sure these are well labeled with your child’s name. If your child is Potty Training, please send in more than one set of clothing.